> For the complete documentation index, see [llms.txt](https://docs.exavault.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.exavault.com/migrating-to-files-com-cloud/technical-enablement-steps.md).

# Technical Enablement Steps

When migrating from ExaVault to the Files.com Cloud, our Support team is available for hands-on assistance throughout the process.

## Enable Migration in Appliance Manager

In the Appliance Manager, enable *Enable Migration to Files.com*. This authorizes the Files.com service to connect to the appliance and transfer its configuration and files securely.

Restrict the firewall rules to the Files.com source range below so only Files.com can use the migration ports.

Enable this setting only during the active migration window.

## Firewall Requirements

If your appliance is protected by a firewall or hosted within a cloud provider, configure the following network access for the migration.

* **Ports:** `16043` and `16306`
* **Source IP range:** `198.72.80.0/20` (`198.72.80.0` through `198.72.95.255`)

These rules allow inbound traffic from Files.com to the appliance. Files.com uses port `16306` to transfer database content and port `16043` to download file-storage content.

Remove the firewall rules and disable migration after Files.com Support confirms that the migration is complete.