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  1. Administration Tasks

Appliance Manager Password Reset

The Appliance Manager is accessed at https://<your-appliance-ip-or-hostname>:9002/

If you have forgotten your password, you may reset it using the Forgot Password? link on the login page.

In order to reset the password, you will be asked for the Device ID. The Device ID is a UUID value that is stored on the server, located at /data/exavault/secrets/device.key

To retrieve this value, login via your VM console or via SSH and type:

cat /data/exavault/secrets/device.key

Once you have the UUID value, you may now update the password by using the Forgot Password? on the login page. A prompt will appear requesting the device's ID to proceed, paste the value and select Submit.

This process is also the only way to change the Appliance Manager password. Please use the same process described above for password changes, even if you do know the password.

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Last updated 2 months ago