# Technical Enablement Steps

When migrating from ExaVault to the Files.com Cloud, our Support team is available for hands-on assistance throughout the process.

## Enable Migration in Appliance Manager

In Appliance Manager, enable the **Enable Migration to Files.com** setting. This authorizes the Files.com service to connect to your appliance and transfer your configuration and files securely.

Access is strictly limited to the **Files.com published IP range**, so only Files.com can connect to your appliance during the migration. No other vendors or outside parties can connect.

**Important:** Only enable this setting during your active migration window.

## Firewall Requirements

If your appliance is protected by a firewall or hosted within a cloud provider, configure the following network access for the migration.

**Ports to open:** `16043`, `16306`

**Source IP Range:** `198.72.80.0/20`\
(This includes all IP addresses from `198.72.80.0` through `198.72.95.255`.)

This opens inbound traffic from Files.com to your appliance. Port 16306 is used for Files.com to connect to the appliance's database to transfer the database content, and port 16043 is used for Files.com to download the contents of your file storage.

**Security Reminder:** Do not open this IP range outside of an active migration to the Files.com Cloud.


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