Deleting Old Quotas

Some legacy ExaVault installations may encounter a limitation that prevents them from creating additional users. The error returned is User Quota Exceeded and will prevent additional users from created on the platform.

This quota can be completely removed with console or shell access to the server, with a single command.

Have the user connect to the server either over shell or console access and sudo into root, then run the following command:

docker exec -it exavault-mariadb-1 mysql -u smartfile --password=smartfile smartfile -e "delete from ftp_sitequotalimit"

Once the command is ran, a refresh of the Users page on the ExaVault site will now allow the administrator to create additional users.