Deleting Old Quotas

Some legacy ExaVault installations hit a limitation that prevents creating additional users. The error returned is User Quota Exceeded, which blocks any new users from being created on the platform.

This quota is removed with a single command, given console or shell access to the server.

Connect to the server over shell or console access, sudo into root, and run:

docker exec -it exavault-mariadb-1 mysql -u smartfile --password=smartfile smartfile -e "delete from ftp_sitequotalimit"

After the command runs, refreshing the Users page on the ExaVault site lets the administrator create additional users.