> For the complete documentation index, see [llms.txt](https://docs.exavault.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.exavault.com/administration-tasks/deleting-old-quotas.md).

# Deleting Old Quotas

Some legacy ExaVault installations hit a limitation that prevents creating additional users. The error returned is *User Quota Exceeded*, which blocks any new users from being created on the platform.

This quota is removed with a single command, given console or shell access to the server.

Connect to the server over shell or console access, sudo into root, and run:

```
docker exec -it exavault-mariadb-1 mysql -u smartfile --password=smartfile smartfile -e "delete from ftp_sitequotalimit"
```

After the command runs, refreshing the **Users** page on the ExaVault site lets the administrator create additional users.