# Deleting Old Quotas

Some legacy ExaVault installations may encounter a limitation that prevents them from creating additional users. The error returned is *User Quota Exceeded* and will prevent additional users from created on the platform.

This quota can be completely removed with console or shell access to the server, with a single command.

Have the user connect to the server either over shell or console access and *sudo into root*, then run the following command:

```
docker exec -it exavault-mariadb-1 mysql -u smartfile --password=smartfile smartfile -e "delete from ftp_sitequotalimit"
```

Once the command is ran, a refresh of the **Users** page on the ExaVault site will now allow the administrator to create additional users.